Bradley R. Staats
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Bradley R. Staats

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Bradley R. Staats

Ellison Distinguished Professor of Operations; Senior Associate Dean of Strategy and Academics; Founder & Faculty Director, Center for the Business of Health
University of North Carolina Kenan-Flagler Business School

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Bradley R. Staats

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See working Papers
January 03, 2019

Fluid Teams and Knowledge Retrieval: Scaling Service Operations→

January 03, 2019/ ScienceSites

Valentine, Melissa A., Tan, Tom, Staats, Bradley R. & Edmondson, Amy C. (2019). Manufacturing & Service Operations Management, 21(2): 346-360.

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January 03, 2019/ ScienceSites/ /Source
journal-article
Learning, Team, All
April 16, 2018

Behavioral Empirics and Field Experiments→

April 16, 2018/ ScienceSites

Ibanez, Maria & Staats, Bradley R. (2017). In The Handbook of Behavioral Operations, Karen Donohue, Elena Katok, & Stephen Leider (eds), Wiley.

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April 16, 2018/ ScienceSites/ /Source
book-chapter, 2017
Individual, Team, All
April 11, 2018

Why Organizations Don’t Learn→

April 11, 2018/ ScienceSites

Gino, Francesca & Staats, Bradley R. (2015). Harvard Business Review, 93(10).
* Awarded the 2015 Warren Bennis Prize for best article in Harvard Business Review on leadership

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April 11, 2018/ ScienceSites/ /Source
practitioner-article, 2015
Individual, Team, Learning, Specialization-Variety, All, Organization
April 11, 2018

The Hidden Benefits of Keeping Teams Intact→

April 11, 2018/ ScienceSites

Huckman, Robert, & Staats, Bradley R. (2013). Harvard Business Review, 91(12): 27-29.

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April 11, 2018/ ScienceSites/ /Source
2013, practitioner-article
Team, All
April 11, 2018

Fluid Tasks and Fluid Teams: The Impact of Diversity in Experience and Team Familiarity on Team Performance→

April 11, 2018/ ScienceSites

Huckman, Robert S. & Staats, Bradley R. (2011). Manufacturing & Service Operations Management, 13(3): 310-328.

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April 11, 2018/ ScienceSites/ /Source
journal-article, 2011
Team, Learning, Specialization-Variety, All
April 11, 2018

Team Familiarity, Role Experience, and Performance: Evidence From Indian Software Services→

April 11, 2018/ ScienceSites

Huckman, Robert S., Staats, Bradley R., & Upton, David M. (2009). Management Science, 55(1): 85-100.

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April 11, 2018/ ScienceSites/ /Source
2009, journal-article
Team, Learning, All
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Bradley R. Staats

Brad Staats integrates work in operations management and human behavior to understand how and under what conditions individuals, teams, and organizations can perform their best. He works with many companies around the world on their learning and analytics strategies.

In the News

Featured
How Will Amazon Approach U.S. Primary Care?

- Harvard Business Review
August 2022

Don’t Just Dive Into Action: Stop to Think First

- The Wall Street Journal
July 7, 2018

Can we learn to be flexible?

- Financial Times
June 21, 2018

Recent Articles

Publications
Fluid Teams and Knowledge Retrieval: Scaling Service Operations

Valentine, Melissa A., Tan, Tom, Staats, Bradley R. & Edmondson, Amy C. (2019). Manufacturing & Service Operations Management, 21(2): 346-360.

Discretionary Task Ordering: Queue Management in Radiological Services

Ibañez, Maria, Clark, Jonathan, Huckman, Robert S. & Staats, Bradley R. (2018). Management Science, 64(9): 4389-4407.

Maintaining Beliefs in the Face of Negative News: The Moderating Role of Experience

Staats, Bradley R., KC, Diwas, & Gino, Francesca. (2018). Management Science, 64(2): 804-824.

Goal-Relatedness and Learning: Evidence From Hospitals

Clark, Jonathan R., Kuppuswamy, Venkat, & Staats, Bradley R. (2018). Organization Science., 29(1): 100-117

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